Shipping policy
Last Updated: June 18, 2026
Thank you for shopping with Fiorel. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
Order Processing
- All orders are processed within 2–3 business days after payment has been successfully received.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- If an order is placed during a weekend or holiday period, processing will begin on the next available business day.
- During periods of high order volume, processing times may be slightly delayed.
Shipping Time
After your order has been processed and dispatched, the estimated delivery time is approximately 30–45 business days, depending on the destination and local carrier operations.
Please note that delivery times are estimates and are not guaranteed.
Shipping Delays
Shipping delays may occur due to circumstances beyond our control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Transportation disruptions
- Customs inspections
- Public holidays
- Carrier service interruptions
- Other unforeseen logistical issues
If delivery is affected by any unstable or exceptional circumstances, shipments will continue as soon as the conditions have been resolved.
Shipping Rates
Shipping costs and free shipping eligibility vary depending on your country or region.
The shipping methods available for your location, including any applicable free shipping thresholds, will be displayed during checkout before payment is completed.
Order Tracking
Once your order has been shipped, a tracking number will be generated and sent to you via email or made available through your order confirmation.
You can track your shipment at:
Please allow several days for tracking information to become available after shipment.
Lost Packages
If your package appears to be lost in transit or has not arrived within a reasonable timeframe, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist in finding a suitable resolution.
For assistance with lost packages, please contact:
Email: admin@fiorel.shop
Incorrect Shipping Information
Customers are responsible for ensuring that shipping information is accurate and complete at the time of purchase.
Fiorel is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Contact Information
If you have any questions regarding shipping, delivery, or tracking, please contact us:
Store Name: Fiorel
Legal Representative: Richard Sims
Email: admin@fiorel.shop
Phone: +1 (847) 744-4312
Business Address: 2400 29th St, Zion Illinois 60099, United States